Legal

Terms of Service

Last updated: June 1, 2026

These Terms of Service govern your use of the services provided by David Li (operating as davidli.agency, legal entity 14583582 Canada Inc., "we," "us," or "our"). By engaging our services or making a payment, you agree to these terms.

1. Services

We provide done-for-you social media content production services, including video scripting, editing, and multi-platform posting. The specific deliverables for your engagement are determined at onboarding and may vary by tier or custom agreement.

We reserve the right to modify or discontinue any service offering at any time with reasonable notice to active clients.

2. Payment Terms

Services are billed on a monthly recurring basis. By providing payment information, you authorize us to charge your payment method on the same date each month.

• All fees are in Canadian dollars (CAD) unless otherwise specified
• Payment is due at the start of each billing period
• Failed payments may result in a pause or suspension of services
• We reserve the right to update pricing with 30 days written notice to active clients

3. Cancellation Policy

You may cancel your subscription at any time with no cancellation fee. To cancel, contact us at dli.excellence@gmail.com before your next billing date.

• Cancellations take effect at the end of the current billing period
• You will continue to receive services through the end of the paid period
• No further charges will be made after cancellation is confirmed

4. Refund Policy

All fees are non-refundable once a billing period has begun. We do not offer refunds for partially used billing periods.

If you believe you have been charged in error, contact us within 7 days of the charge at dli.excellence@gmail.com and we will investigate promptly.

5. Client Responsibilities

To deliver our services effectively, you agree to:

• Provide voice memos, footage, and other raw materials in a timely manner as agreed
• Review and approve content within the agreed turnaround window
• Provide accurate information about your brand, audience, and preferences during onboarding
• Grant us necessary access to your social media accounts for posting purposes

Delays caused by failure to provide required materials may affect delivery timelines. We are not responsible for delays resulting from client-side issues.

6. Intellectual Property

Upon full payment for a billing period, you own the final content deliverables produced for that period. We retain the right to use anonymized work samples in our portfolio unless you request otherwise in writing.

We retain ownership of any proprietary processes, systems, templates, or methodologies used in delivering our services.

7. No Guarantee of Results

We provide content production services. We do not guarantee specific business outcomes, follower growth, lead generation, revenue, or any other performance metrics. Results depend on many factors outside our control, including market conditions, platform algorithms, and client business factors.

8. Limitation of Liability

To the maximum extent permitted by law, our total liability to you for any claim arising from our services shall not exceed the total fees paid by you in the three months preceding the claim.

We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information shared during the engagement. This obligation survives termination of the service relationship.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario.

11. Changes to These Terms

We may update these Terms from time to time. We will notify active clients of material changes via email with at least 14 days notice. Continued use of our services after changes take effect constitutes acceptance.

12. Contact

Questions about these Terms? Contact us at:

14583582 Canada Inc. (davidli.agency)
Markham, Ontario, Canada
dli.excellence@gmail.com